Automotive Field Technician 

(m/f)

About Stratio

Stratio keeps public transport running. We monitor fleet health in real time and tell the world's largest operators exactly what's going to fail before it does.

We're a small, technical team of about 50 people, growing our Service organization to keep pace with new installations and client rollouts across Europe.

The role

You'll be responsible for the field work behind the installation, uninstallation, and reinstallation of the Stratio Databox, our in-vehicle data collection unit, following our defined technical processes.

In this role, you'll work directly on client vehicles, at client sites, representing Stratio professionally and making sure every installation meets our technical and quality standards.

What your weeks look like

Installation & field work

You perform field work to install, uninstall, and reinstall the Stratio Databox and connected hardware, following our internal procedures.

Remote support & troubleshooting

You provide field or remote support to diagnose and fix issues affecting the Stratio Hardware Solution, reporting problems together with the proposed solution.

Customer & partner training

You train customers and partners on working with Stratio Hardware solutions, representing Stratio professionally during every visit.

Documentation

You create installation manuals and harnesses according to internal procedures.

Reporting

You report on work progress to your supervisor and project lead.

What we're looking for

Must have:

• Technical degree or professional experience in the electrical or mechanical field

• Driver's license (category B)

• Full availability and flexibility to travel abroad (expect an average of 2 weeks per month traveling)

• Availability to work weekends/night hours

• Great level of autonomy and ability to work under pressure

• Independent user of English

Strong plus:

• Knowledge working with diagnostic equipment

• Understanding of in-vehicle communication networks

• Understanding of OBD, UDS, FMS, ISO 15765, J1939, J1708, KWP2000, or other protocols used in vehicle networks

• Previous experience in automotive/electrical maintenance

• Knowledge of other languages (Spanish, French, etc.)

What this is not

This is not a desk job or a remote-first delivery role.

You'll spend a significant part of your time traveling and working directly on vehicles at client sites, often on tight timelines and changing conditions.

Why this is interesting

You'd be the hands making Stratio's technology work in the real world, installing the hardware that keeps some of the world's largest fleets running.

You'd have the autonomy to represent Stratio directly in front of customers, and travel across different countries as you do it.

What we offer

• All supplementary work and night shifts are paid accordingly;

• Food Allowance of 10.20€ per working day;

• All work-related travel is arranged and fully covered by the company. You will also receive a daily allowance for each day spent away from home;

• Health Insurance to you and your children;

• Flexible Working Hours;

• 22 vacation days, plus up to 3 extra time off days according to your tenure;

• Quarterly Events to discuss Strategy;

• Autonomy and Ownership Culture;

• Continuous feedback culture;

• Innovation Mindset;

• Career Acceleration.

Location

Coimbra, with full availability and flexibility to travel abroad.

What you can expect from the recruitment

• Screening call with HR

• 1st Interview with Hiring Manager (1h) – Onsite with HR and Field Services Coordinator. We want to get to know you better and navigate through your experience, skills and motivation.

• 2nd Interview with Head of Professional Services (1h) - Cultural fit interview. Maybe be onsite or remote.

• Live exercise (1h) – Onsite with the Team. We will simulate an installation to assess your readiness for the role and also for you to test if you’d enjoy it.

• Hiring Proposal

References may be required at any stage of the recruitment process.

AI & Transparency

We use AI-supported tools to help our team through the hiring process, here's how:

• AI-assisted CV review: summarizes and suggests points for the hiring team to consider and help the team review applications faster; it does not make or influence hiring decisions.

• Profile anonymization: your name, gender, and other personal identifiers are hidden during early screening to avoid bias.

• Interview transcription: interviews may be recorded and transcribed to help our team focus on the conversation, with your consent.

Every decision about your application is made by a person from the hiring team. These tools assist our hiring team, they don't replace them.

About Stratio

Stratio is the World’s Leading Real-time Predictive Fleet Maintenance Platform. The company's proprietary technology combines large-scale processing with the latest machine learning techniques to prevent hundreds of thousands of breakdowns from happening every day, thus saving millions of people from the hassle of public transportation delays, postponed deliveries, or late arrival of essential goods.

Stratio’s platform enables zero downtime for 5 of the 10 largest transportation companies in the world and, in 2021, raised an investment of $12 million to boost leadership in predictive fleet maintenance. Fleet operators in Europe, North America, Asia-pacific, and Latin America trust Stratio’s technology to fully leverage the data under the hood to safeguard operations, and keep customers happy. Stratio’s technology has enabled transportation for 1.3 billion people so far.

We want inspiring individuals in our teams, where age, race, gender, sexual orientation, politics and religion do not matter, and seek to create a tolerant and open space for everyone. We thrive to provide an inclusive and trustworthy environment.

You can find our Culture Manifesto and more team information here.

Take the road with us!